KRLD Radio

The Business of Health Care Report
Volunteers Play a Vital Role - April 2004


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Doug Hawthorne, President and CEO of Texas Health Resources I'm Doug Hawthorne, President and CEO of Texas Health Resources, with "The Business of Health Care Report" on News Radio 1080 KRLD.

Today, it is my pleasure to honor the thousands of volunteers who support the caring mission of America's hospitals in advance of National Volunteers Week.

Since the beginning of modern-day health care, volunteers have been a vital part in caring for America. Often, volunteers at hospital information desks are the first smiling faces that greet a patient or family member. They deliver beautiful flowers, balloons or cards to brighten a patient's day. They are important members of the patient-care team, working in support roles on hospital floors in surgery and emergency waiting rooms as needed.

And, they provide behind-the-scenes support for hospital departments including the business office, food service and many more.

According to the American Hospital Association, studies indicate that volunteering is good for your mental and physical health. In today's high- tech world, many people are finding that the high-touch world of volunteering is the perfect antidote.

Health care volunteers are diverse. They are multicultural and multilingual. They are young, middle-aged and seniors. They come from a wide variety of occupations, many who have been healed or inspired by the skill of health professionals.

Hospitals also often have junior volunteer programs, providing young people the perfect opportunity to experience health care as they consider their future career choices.

This year marks the 30th anniversary of National Volunteer Week. I want to personally thank the more than seventeen hundred volunteers who are part of the Texas Health Resources' team and countless others in the Dallas/Fort Worth Metroplex who give of themselves to help others. Each of these wonderful people deserves our heartfelt thanks. If you or someone you know is interested in volunteering at a hospital, please visit us online at www.TexasHealth.org for more information.

For Texas Health Resources and its family of hospitals - Harris Methodist Hospitals, Presbyterian Healthcare System and Arlington Memorial Hospital - I'm CEO Doug Hawthorne with "The Business of Health Care Report" on NewsRadio 1080 KRLD.

Doug Hawthorne

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