KRLD Radio

The Business of Health Care Report
An Emergency for Emergency Departments - August 2003


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Doug Hawthorne, President and CEO of Texas Health Resources I'm Doug Hawthorne, President and CEO of Texas Health Resources, with "The Business of Health Care Report" on News Radio 1080 KRLD.

Today's topic is overcrowded emergency departments and the ripple effect caused throughout health care.

According to the latest national figures, emergency department visits are up 20 percent in this country. Locally, the 13 hospitals in Texas Health Resources - that's the Harris Methodist, Presbyterian and Arlington Memorial hospitals - have seen the same trend with 26,000 more emergency department visits in 2002 than the year before. 2003 numbers aren't yet available, but a similar increase is expected.

So, what's behind this steady increase?

First, many of those visits were from patients without a true emergency. These are often people who have not established a relationship with a primary care physician. Or, it may simply be a matter of convenience. The growing number of dual-earner families and single-parent households places a strain on parents to find time for doctor visits during regular office hours.

Financial issues also can drive people in emergency departments. When those with Medicaid or Medicare coverage can't find providers who are willing to accept them as patients, the emergency department seems the solution. And, for those with no insurance, the hospital emergency department can become their main health care resource.

Combine these issues with the country's aging population, a shortage of nurses and the decrease of emergency departments nationally by 15 percent since 2001, and it's easy to see how something must change.

Hospital emergency departments represent a critical entry point to our health care system, and their misuse can create a bottleneck for true emergencies. Congress, the state legislature, physicians and hospitals must find a way to work together to address this problem before more hospital emergency departments succumb to the crush of overcrowding.

For Texas Health Resources and its family of hospitals - Harris Methodist Hospitals, Presbyterian Healthcare System and Arlington Memorial Hospital - I'm CEO Doug Hawthorne with "The Business of Health Care Report" on NewsRadio 1080 KRLD.

Doug Hawthorne

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